Ron has served as a board member of Fort Knox National Company since April 2005. He has more than 20 years experience providing outsourcing solutions to large corporations across multiple industries. He provides knowledge of the technology, telephony infrastructure, customer care and call center operations used by the company in providing services to its customers. He is managing director at ACS, the worldwide leader in outsourcing solutions, with responsibility for the financial services industry. Prior to ACS, he served as senior vice president and division president for Convergys Corp., a $2.3 billion industry leader in integrated billing and customer care services. Prior to joining Convergys, Ron served in various management roles including head of strategic planning and division president at Inacom Information Systems, a major computer integration company, Prior to joining Inacom, he served as marketing manager for Ford Motor Company and as a senior consultant at Accenture. Ron earned an undergraduate degree in Science and Engineering and an MBA from the University of Michigan. |