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Vikram has been designing and building world-class products at leading eCommerce companies for over a dozen years. Previously he was with Netflix where he was focused on converging the overall customer experience across multiple touch-points including marketing communications, the web-site, movie viewing devices, customer service, and shipping operations. Prior to Netflix Vikram was at eBay for five years where he ran the global product function for a number of areas including trust and safety, customer care, monetization and pricing, community and social features, e-mail marketing, and the developers program. Vikram also spent six years as a management and technology consultant at BearingPoint, working with clients such as Hewlett-Packard, Macromedia, Sega, and Cisco on their eCommerce strategies and deployments. Vikram has a M.S. in computer science from Indiana University (Bloomington), and a B.A. in computer science from Grinnell College where graduated with honors. | 