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Ms. Taylor has over 20 years of experience in a broad spectrum of Information Technology Management functions. She specializes in complex ERP implementation projects involving Oracle and has additional experience in operations management, software and business management, and consulting. She has managed large software development teams, 24x7 data centers, and software support organizations, and designed and implemented SLA’s, policies and procedures focused on customer satisfaction. Ms. Taylor also has over twelve years of experience with Oracle Applications implementations and operations and with the integration of systems and applications into legacy environments. She frequently speaks at conferences on the topics of successful implementation and maintenance of large systems, developing architectures for an integrated enterprise, and management reporting, among other topics. Ms. Taylor built outsourcing models and professional services practices for three successful consulting firms. | 