|
Tom, VP Product, has accumulated over 25 years of business experience in the services sector. He has sold educational, healthcare and medical services and has held senior level positions in marketing, sales and operations during this span. As Chief Operating Officer and President of a medium sized Healthcare business, Tom expanded the business and increased profitability while driving a customer service philosophy "second to none" in the industry.
In transitioning to the travel industry, Tom recognizes and understands the similarities. The importance of a reliable product is irrefutable, yet placing the customer relationship at the heart of TNT's business strategy is a key focus for Tom so that millions more passengers will have a positive vacation experience. | 