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Thomas W. Swidarski, 47, is president and chief executive officer, of Diebold, Incorporated. He was elected to Diebold’s board of directors in 2005.
In his role as CEO, Swidarski has built and focused the Diebold leadership team and its employees on five key priorities: increasing customer loyalty; improving product and service quality; strengthening the company’s supply chain; enhancing communications and teamwork; and rebuilding long-term profitability. His charge is to continue building upon the Diebold tradition of customer service and loyalty which will drive the company’s financial performance and help deliver its obligations to its customers, employees and investors.
Prior to accepting this position in December 2005, Swidarski served as president and chief operating officer. He also served as senior vice president of the financial self-service group and previously as senior VP of strategic development and global marketing for Diebold. During his tenure as senior vice president, Swidarski was responsible for analyzing industry trends and leveraging Diebold’s core competencies to ensure proper positioning for future growth. His other duties included strategic planning, mergers and acquisitions, R&D, industry assessments, competitive intelligence, marketing research and Diebold positioning. Upon the acquisition of Global Election Systems in 2002, Swidarski has had oversight responsibility for the incorporation of the Diebold Election Systems, Inc., business unit. Swidarski returned the subsidiary to profitability by instituting effective operational improvements and helped the company reach agreements for election system implementations in a number of states.
Prior to joining Diebold in 1996, Swidarski held various positions in his 16 years in the financial industry focusing on marketing, product management, retail profitability, branding and retail distribution. Swidarski was a senior executive at PNC Bank in Pittsburgh, serving as vice president and director of consumer marketing from 1985 to 1996. Prior to that, he worked for Ameritrust in Cleveland as a retail analyst from 1980 to 1985. Swidarski has also been given the opportunity to speak on self-service banking, payment systems, and related issues worldwide.
Swidarski received a bachelor’s degree in marketing and management at the University of Dayton in Ohio, and a master’s degree in business management from Cleveland State University. | 