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Tom Eich maintains full operational control of the 120-plus accounts in the company’s domain. He leads and directs the efforts of CulinArt’s vast infrastructure of operational support, who assist him in applying CulinArt’s staunch retail management philosophy at the unit level. A dedicated hands-on manager and a graduate of the Culinary Institute of America, Eich came to CulinArt in 1984 as district manager of operations, expecting to apply his culinary skills to the business and administration side of the industry. An equally gifted visionary, Eich brought with him a design to revitalize the company. From the onset of his induction into the CulinArt family, he focused on applying the concept of restaurant-style food and service to the onsite marketplace. Paraphrasing one of his earliest conversations with CEO Joe Pacifico, Eich emphatically stated that someday he would run his [Pacifico’s] company, and promptly assumed the role of vice president of operations. In September 1999, Eich took up the baton as company President. | 