Tom Catani vice president of eastern operations provides directions and support to more than 1 200 associates in markets spanning Florida Maine Maryland New Hampshire North Carolina Ohio Pennsylvania South Carolina Tennessee Vermont Virginia and West Virginia. With more than 15 years of experience in the telecommunications industry Catani supports U.S. Cellular's customer satisfaction strategy by regularly communicating with customers and associates to ensure that the company is providing the very best in products and services.
Catani who joined U.S. Cellular in 1997 most recently served as senior director of sales and marketing for U.S. Cellular's East Region. In that position he led the successful formation of the company's first state-of-the-art Customer Care Center in Knoxville Tenn. The company now has six such care centers.
Prior to this position Catani spent 15 years with Lucent Technologies in such positions as area general manager sales trainer and sales manager.
Catani holds an MBA from Xavier University in Cincinnati Ohio and a bachelor's degree in business administrationfrom the University of Illinois in Champaign. He serves on the board of directors for the United Way of Greater Knoxville as well as the Knoxville Opera Company. He resides in Knoxville with his two sons and daughter. |