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Thomas Nealon is executive vice president and chief information officer. In his role, Tom oversees the Company’s information technology, including the design and ongoing development of systems and infrastructure to support the Company's Long-Range Plan and strategic business objectives. Additionally, he leads the development of innovative technological and other process improvements across the business, focusing on improving the customer experience and increasing effectiveness. Tom joined JCPenney in 2006 from EDS, where he served on assignment as the senior vice president and chief information officer at Southwest Airlines. Prior to his position at Southwest Airlines, he served as a partner for the Feld Group, an IT management consultancy firm and as chief information officer of Frito-Lay, Inc | 