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Thomas J. Dolan is president of Xerox Global Account Operations, a position he has held since April 2007. Xerox Global Account Operations provides enhanced focus and support to Xerox's premier global accounts. Dolan also serves as corporate senior vice president.
Dolan joined Xerox in 1970 as a sales representative in Philadelphia and has since held a range of sales and general management positions. Before being named president of Global Account Operations, Dolan served as president of Xerox Global Services since 2002. Xerox Global Services combines consultation with expertise in business process innovation, technology and documents to offer customers Smarter Document ManagementSM.
Dolan served as president of the Global Solutions Group from 2000 - 2001, where he was responsible for all of the corporation's production printing, publishing and color product development. He was also responsible for the business teams that developed and marketed industry solutions.
In 1999, Dolan was named president of the North American Solutions Group. Before assuming that position, Dolan served as president of Xerox Business Services, the company's document outsourcing business. During his two-year tenure, Xerox Business Services won the 1997 Malcolm Baldridge National Quality Award in the services category.
Dolan was vice president, major account marketing, for Xerox's U.S. Customer Operations from 1988 to 1992. He was responsible for managing the national account program and for contract negotiations with all major customers.
Dolan earned a bachelor's degree in economics from Manhattan College and he attended Brooklyn Law School. He is chairman of the Board of INROADS, Inc., a nonprofit organization that develops and places minority youth in business and industry and prepares them for corporate and community leadership, and is is a board member of The TAS Group. | 