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Tom has over 25 years of experience in strategic planning, medical staff partnering, faculty practice plan - Graduate Medical Education, physician productivity and operational process improvement, with a focus on capacity and throughput management in the emergency room and operating theater. He engineered the use of simulation technology in healthcare process improvement to deliver high yield efficiency when implementing change. Tom has worked in large academic medical centers, multi-state acute care systems, and urban and community hospital settings.
Professional Experience
Tom began his healthcare career in 1979 as president and chief executive officer of Great Lakes Office Systems, a software company specializing in practice management, paperless electronic medical records, automated workflow, and HMO systems. Great Lakes had 300 plus clients throughout the country. He joined the Medimetrix Group in 1993 as a senior consultant in information technology practice. Tom's consulting focus was in the area of designing and implementation of management service organizations (MSOs) and information systems targeted at physician to hospital integration of information.
In 1995, Tom became senior manager of the provider market segment at Ernst & Young's Health Care Consulting Business Unit. He consulted to large integrated delivery systems, academic medical centers in the areas of strategic planning, development of physician/hospital relationships, faculty practice plan development, physician practice mergers, and integration of medical management initiatives in the acute care setting.
In 1999, Tom became a partner in the National Health Care Consulting practice of V4 Consulting, LLP. As the practice leader of the performance improvement group, Tom led key projects in large scale financial and clinical turnaround of hospitals experiencing deteriorating financial, quality, and physician flight conditions. Key areas of focus included: clinical process improvements, labor and productivity, capacity and throughput management and building new revenue streams through the development of key clinical service lines that yielded growth and efficiency. Eventually, the company was acquired by PricewaterhouseCoopers.
Tom continues to focus on the areas of performance improvement turnaround strategies in distressed organizations, capacity management and throughput, clinical integration, medical staff relationships, faculty practice plan including Graduate Medical Education, Allied Professional Schools monetization and clinical business development through a service line approach.
Education & Certifications
Bachelor of Science, General Business, David N. Myers College, Cleveland, OH | 