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Mrs. Hendery oversees an in-house marketing and communications agency of 32 professionals, providing market research and plans, marketing communications, photography, graphic design, writing, special events, employee communications and a physician referral call center for the community. Over the last fifteen years at Baystate Health, she has built a first-rate, results-driven marketing and communications team that has achieved national recognition for their innovative communications and focus on the patient and family. Mrs. Hendery has a Master's Degree in Marketing Communications from The University of Connecticut (1993) and a Bachelor's Degree in Media Systems and Management (1985) from Westfield State College. She speaks nationally and regionally on health care marketing and is passionate about bringing the "Best of Baystate" to our community. | 