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Susan joined Ninth House after serving as the Executive for Learning in IBM's Integrated Technology Services Division. Susan started and grew the Services segment of IBM Learning Services into a $100M+ business that provided e-learning content, services, consulting, technology and custom development solutions. Major clients included SBC, Cingular, Circuit City, Kroger, Pep Boys, Siemens Corporation, and MCI.
Prior to IBM, Susan was President of InterActiveMedia, one of the country's largest e-learning solutions companies. She transformed what had been a division into a separate subsidiary and managed several acquisitions, including InterActive Media Solutions of Corte Madera, California. The parent company took the name of its acquisition, InterActiveMedia, and contracted a host of major projects including the development of U.S. Navy interactive courseware for the Naval Training Systems Center, the Space Shuttle Maintenance training for Kennedy Space Center, and Helicopter Maintenance Training for the Royal Australian Navy and Army. Other major contracts were signed with large commercial clients including Bell Atlantic, BellSouth, MCI, and SBC.
Susan was also Senior Vice President of Analysis & Technology, Inc. She holds an M.A. in Instructional Design from the University of Central Florida in Orlando and her doctoral work is in Curriculum and Instruction, also from the University of Central Florida. | 