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Susan oversees development, implementation and support of our exclusive Web Rewards technology platform that supports all Loyalty works' client programs. Her team works with our clients to assess program requirements and determine platform configurations or customizations as needed to support program goals and operations. Susan also is responsible for expanding the Web Rewards core platform capabilities and tuning internal processes to maintain her team's high productivity, performance and quality.
Susan brings to Loyalty works more than 20 years in application technology development. Prior joining the company, she managed teams at The Coca Cola Company, where she was responsible for business systems within North American and International operations. During her tenure at Coca-Cola she was also an EDPAA-certified Senior Technology Auditor in the company's Internal Audit Organization, performing technology assessments across all company operations.
Susan received a Bachelor of Science degree, with a concentration in computer science, from the University of Central Florida where she was a member of the UCF Presidents Leadership Council. | 