Stephen Ardill has nearly 20 years of industry and consulting experience gained in North America, Europe and Asia. His areas of expertise include customer-focused, business and IT solutions from strategy assessment and development to implementation in multinational, multidiscipline environments. He has a track record of success in leading large client assignments that tightly link business objectives to integrated people, process, and technology solution implementations, primarily in the customer relationship management (CRM) area. Ardill’s industry expertise includes consumer packaged goods, retail, manufacturing, financial services, telecommunications and pharmaceuticals.
Prior to Technology Solutions Company, Ardill was the US East region Customer Relationship Management (CRM) practice director for EDS, building on consulting experience gained with A.T. Kearney and Cap Gemini Ernst & Young. In addition, he was director of marketing for Molson Breweries and worked in brand management at Kimberly-Clark of Canada.
Ardill earned a Bachelor of Commerce (Honors) in Marketing from Queen’s University in Canada. While with A.T. Kearney, he co-authored the paper Your Customer, Your Boss A Lifecycle Perspective on Customer Relationship Management.
|