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Responsibilities: Accountability for quality and performance of Escalate's software engineering capabilities. This includes company-wide software application engineering, technology and process integration, strategy development and product delivery.
Spence brings over 22 years of experience in all aspects of retail application development with particular emphasis on e-commerce and complex systems development and integration. His background includes leadership roles at IBM where he was the Lead Partner in the Retail Application Innovation Services (AIS) group within IBM Global Business Services. He was also responsible for the strategy, definition, and development of IBM's Retail Multi-Channel solution. Prior to IBM, Mallder held senior roles with Mainspring and Ernst & Young where he led software development, design, and implementation projects. His technology experience spans development of real-time, object-oriented applications, CORBA, J2EE, messaging middleware, and hardware-in-the-loop technology simulations.
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