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Silvana Malpelli serves as the Senior Vice President of Relocation & Business Development at Brown Harris Stevens. She is responsible for the day-to-day operations, as well as business development in the Division. Devoted to giving the finest and highest level of customer service, she is a tireless advocate for all her clients to make sure their move is seamless. Services are designed with the relocating executive in mind. White glove, high-touch service is combined with high-tech tools to ensure that each receives the level of quality that is synonymous with the Brown Harris Stevens name. She handles the needs of both incoming and outgoing referrals, third party business, corporate managed properties, group moves/presentations, corporate clients and internet customer service. A perfectionist who has counseled and assisted hundreds of satisfied transferees and clients, she uses all resources available to her to make sure the move is handled properly. She also speaks Italian and Spanish fluently and loves to use her foreign language skills with international clients. Silvana recently received the GMS (Global Mobility Specialist) through ERC. This program was introduced in 2003 to formally recognize an individual's competency in global workforce mobility. It requires awareness of the various types of international assignment policies and practices, tax and immigration issues related to global workforce mobility, intercultural implications of international assignments and servicing diverse markets and global teamwork. A life long resident of New York, she has been in the real estate/relocation industry for over 16 years, bringing a wealth of experience with her. In her first year in the industry as a Sales Associate, she won the "Rookie of the Year Award". She was recently appointed to Empire "Who's Who Among Executive and Professional Women". Silvana is a Licensed Associate Broker in the State of New York, earned the prestigious CRP (Certified Relocation Professional) and GMS (Global Mobility Specialist) from ERC, and holds the RCC (Relocation Certified Counselor) from Leading Real Estate Companies of the World. She has served on countless committees and is a member of TRS, RIS, ERC, and REBNY. Silvana is a tireless supporter of the American Cancer Society and has served as past team leader for the Making Strides for Breast Cancer Walk. She is also a hospice volunteer at Westchester Putnam Hospice and a volunteer at Northern Westchester Hospital Center. In the past, she was involved with coordinating and delivering meals for RealtorShare, a program that delivers holiday meals to families in temporary distress. Silvana resides in Westchester with her husband Mario. She has two children; Elizabeth, a recent graduate of Loyola College who works as a production assistant at Blue Sky Studios in White Plains and Jessica, a Junior at St. Josephs's University who is studying for her doctorate in physical therapy. | 