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S Nagarajan is one of the pioneers in the BPO industry in India and has played a significant role from its inception and emergence. Born in a family of entrepreneurs, Nagarajan has successfully co-founded Business Evolution (BEI), a provider of integrated customer interaction technology and later 24/7 Customer in April 2000.
He has been a key driving force of 24/7 Customer’s exponential growth from a small team of 20 to global centers across five countries. In his current role as Chief People Officer, his main focus is to steer talent management and build a foundation for strong leadership growth. As Chief People Officer, he is involved in inculcating the company values of ownership and pride among all employees.
Nagarajan has championed the cause for industry led initiatives and has been an active participant in the Cyber Crime Lab, data security programs, NASSCOM Assessment Competence and has addressed the issues on different industry forums and business platforms. Nagarajan has also been a panelist in different industry forums like ROTASIA 2007, NASSCOM Leadership Summit 2006, ITeS BPO summit 2006, to name a few. He was conferred with the IT People leadership award by NDTV and DNA magazine in 2006. He is also one of the key members of the NASSCOM Executive Council.
He has been instrumental in driving 24/7 Varsity, an academic relations program to develop the employable talent pool across universities in India. In his earlier role as Chief Operating Officer, he established state-of-the-art delivery centers in India and also pioneered the successful implementation of the BOT (Build Operate Transfer) model.
Nagarajan began his career in IT with Tata Consultancy Services and later held various technical and senior management positions in the US, Europe, and India at companies such as Comsys Technical Services, Churchill Insurance Co.
Nagarajan has a Master's Degree in computer applications from PSG College of Technology, Coimbatore, a professional degree in statistics from Loyola College, Chennai.
Nagarajan lives in Bangalore with his wife, son & daughter. | 