|
As a young adult Ron Burgess chose a career in academia studying education human behavior and psychology at the University of Memphis. His career turned toward human resources in 1980 when he was hired as the director of human resources for The Peabody Hotel as the Southern icon prepared to reopen and reclaim its rightful place in Memphis society. Famous for its Southern hospitality and Delta style The Peabody gave Ron a taste for corporate culture and a rich foundation in staffing unions and a service culture.
Ron brings over 20 years of human resources experience at leading gaming companies to his role as senior vice president of human resources at Isle of Capri Casinos Inc. He played an active role in human resources during the turnaround of Argosy Gaming Company and served as the corporate director of human resources at Harrah’s during their period of major growth. In these roles Ron was instrumental in the development and implementation of innovative service and courtesy programs performance management systems and executive development programs as well as improving employee retention rates.
Most recently he served as a consultant on the launch of gaming in Macau creating a foundation for human resources programs and a service culture for Galaxy Entertainment. Prior to joining Harrah’s in 1986 he was responsible for human resources at a major operating unit of RCA ultimately managing the merger with General Electric. Ron holds graduate degrees in education from the University of Memphis.
| 