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Mr. Massey is Board Chairman of CallTech, a leading outsource customer service and call management services provider focused on servicing customers in the Internet and electronic commerce industries, including CompuServe, Priceline, BellSouth, WorldCom, Cable & Wireless, Abercrombie & Fitch and Universal Studios. He was President and Chief Executive Officer of CompuServe from 1995 to 1997. Prior to serving as CompuServe’s CEO, he directed CompuServe’s Network Services Division from 1991 through 1997. He also held numerous executive positions with the firm over a twenty-year period in various sales, marketing and general management, plus served on the company’s Board of Directors during the period 1991 through 1997. Bob previously was a sales manager with the IBM Corporation, Control Data Corporation, now known as Ceridian. He is a graduate of Holy Cross College, Worcester, Massachusetts and has an MBA from Syracuse University. Aside from PWI, he serves on the Boards of Directors of TELLnGO, an "alerts" middleware software company; Internet Transaction Solutions, a receivables management services company; and TattleTale Alarm Systems, a cellular based security systems company. | 