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Rob guides the vision and long-term strategic direction of Loyalty works. In addition to aligning this direction with the company's growth initiatives and performance goals, he leads the development of Loyalty works' capabilities to meet the firm's increasing client base and drives operating improvements to further enhance the company's value to its many stakeholders.
Rob brings nearly 30 years of management experience to this position and most recently served as Loyalty works' Executive Vice President of Operations. Prior to joining Loyalty works, Rob Miklas served as President & CEO for two private-equity sponsored companies: The Highlands Program, an Atlanta-based performance improvement consulting company which he led to a 300 percent increase in sales revenue, and AmeriComm Holdings, a provider of integrated direct marketing products and services where he implemented an aggressive growth strategy that boosted revenues by a factor of 40. His early career included fifteen years of increasing responsibility with Boise Cascade Corporation and Sonoco Products Company, culminating with the position of Division Vice President.
Rob holds an MBA with a concentration in Financial Management from Stanford University, and earned a Bachelor's degree in Economics from Dartmouth College.
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