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Mr. Baily is a founder of ServiceBench, serving as the lead architect, developer, and innovator in creating the product applications. With over 13 years experience in the development of complex software systems, Mr. Baily is an expert in the architecture, design, and development of e-commerce and extranet systems. Mr. Baily and his supporting development team continuously advance and evolve ServiceBench products, which seamlessly integrate key information, provide work-flow and process management, and produce dynamic reporting and business analysis tools. Prior to ServiceBench, Mr. Baily was a founder of Sideout Technologies, Inc., where he created a solid basis for building extranet and e-commerce systems that have served as the foundation for the ServiceBench platform which followed. | 