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Richard works with some of Knowledge Rules' most challenging accounts, bringing expertise in technology and business process reengineering to solve complex problems in both financial services and health insurance verticals. Prior to founding Knowledge Rules, Richard spent 20 years, as a founding employee, at Pegasystems where he played a variety of roles over his distinguished career. His most recent roles include Director of Professional Services and Director of e-Merging Services where he was responsible for migrating customers from Pegasystems legacy mainframe and VAX systems to its Unix-Based client service offering. Additionally, Richard was a senior leader on the project to develop the application for Pegasystems' newest BPM product, PRPC. During his tenure, Richard worked extensively with Pegasystems' largest customers and technologies spanning the full range from IBM mainframes, DEC VAX and Unix operating systems. Richard earned a Bachelor of Science in Economics from Harvard University. | 