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Dick comes to IRT with over 30 years of senior sales, marketing and general management experience in the telecommunications and teleservices industry. He has served as Vice President of sales and service for the consumer division of Ameritech where he directed the activity of seventeen customer care centers with approximately 5,000 sales and service representatives. With experience ranging from the Washington Post to MCI and even other teleservices firms, Dick's leadership and strategic vision were keys to growth and process improvement. At IRT, Dick is a champion of client-centered operations, has guided the company's expansion and challenges all areas to understand, embrace and live by the core values that will ensure our long-term success. | 