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Rich Urbach has been President and Chief Operating Officer/Retail Division since May 5, 2006. Mr. Urbach is a 17 year veteran of the retail memorial industry. He joined the Company in November 1999, when the Company purchased the retail operations in the Pittsburgh, Pennsylvania area from Mr. Urbach and his wife. He managed sales and operations at the Company's retail stores in Pittsburgh from November 1999 to November 2001. From November 2001 to December 2002, he managed sales and operations for the Company's Pittsburgh and Southeast Ohio retail operations. From December 2002 to September 2004, he was Retail Operations Manager of the Ohio region, which included the Company's Northeast Ohio, Southeast Ohio, Maumee Valley, and Pittsburgh operations. From September 2004 to May 2006, Mr. Urbach was Regional Vice President/Western Region, with responsibility for managing retail sales and operations. The Western Region comprises the Iowa, Watertown, Wisconsin, Northeast Ohio and Maumee Valley retail hubs. | 