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Ms. Carlson joined NFC in 1996. She is responsible for the day-to-day operation of NFC’s WebProducts™ e-commerce system. Ms. Carlson assists in the testing and design of the WebProducts™ system and provides usability feedback. She writes the User Guide documentation and provides both in-house and customer training on the use of the system, while also maintaining the company's corporate website. Ms. Carlson performs critical customer support, account management and case administration for NFC while assisting with quality control, marketing and sales. Prior to joining NFC, Ms. Carlson served as Assistant Controller for a large construction subcontractor operating in Pennsylvania, New Jersey and Delaware. | 