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Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration Chair at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and the first to serve on a number of corporate boards. She is widely recognized for her innovative research in health care, including her early predictions of the unraveling of managed care and the rise of consumer-driven health care and health care focused factories, two terms that she coined. Her research has been profiled in industry journals and business publications such as The Economist and Fortune. She has won the American College of Healthcare Executives’ Thompson Book of the Year Award twice, Academy of Healthcare Executives Research Award three times, the HFMA's Board of Directors award, and Management Accounting's research prize. She was also elected one of the "100 Most Powerful People in Healthcare," Modern Healthcare, 2004, 2003. Mrs. Herzlinger is a member of the U.S. Secretary of the Air Force Advisory Group and has been a board member of 12 publicly-traded firms. She has been honored by many women's organizations, including the Girl Scouts of the USA and the National Women's Economic Alliance. Her latest books include Consumer-Driven Health Care (2004) and the best-selling Market-Driven Health Care (1999). Mrs. Herzlinger received her Bachelor's Degree from Massachusetts Institute of Technology and her Doctorate from the Harvard Business School. | 