Mr. Coughlin leads Transactis' IT infrastructure, application testing and customer support. Previously, Mr. Coughlin was with the American Red Cross, where he spent seven years, most recently as Senior Director of Infrastructure Engineering directing this important national IT infrastructure. In this role he had responsibility for the IT infrastructure which supports nearly 50% of the nation's blood supply, and American Red Cross' disaster relief efforts. Earlier at the Red Cross, Mr. Coughlin directed application development, test engineering, software configuration management and data warehousing. Mr. Coughlin has extensive software development & technical leadership experience for several corporations including Best Software Inc., ClaritasInc. and IBM. He has worked in several capacities including Director of Product Development, Test Engineering & Configuration Management.