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Paul Brown leads both Expedia's global Partner Services Group (PSG) and Expedia North America. As the president of PSG, Brown is responsible for managing airline, hotel, car and tour-operator supplier relationships across all global points of sale for Expedia, Inc. The Partner Services Group exists to ensure Expedia's supplier partners have a streamlined way to interact with Expedia, Inc. and provides efficient access to its diverse global network of leading trade brands.
As the head of Expedia North America, Brown is responsible for the Expedia points of sale in North America -- Expedia.com and Expedia.ca -- as well as overseeing Worldwide Travel Exchange® (Expedia's private label business), Destination Services, and the Expedia business operations group.
Previously, Brown was a partner at McKinsey & Company. While at McKinsey, Brown was based in London and was a leader of the global travel and hospitality practice group. Brown served clients in all sectors of the travel and hospitality industry, including hotels, airlines, tour operators, GDSs, and travel agencies.
Brown has also served as senior vice president of strategic services with Intercontinental Hotels Group, where he was responsible for managing the shared services functions across all brands and global regions. Functional areas under his management included central reservations, loyalty programs, global sales, electronic commerce, and strategic alliances.
Prior to his position with Intercontinental Hotels, Brown was a manager with The Boston Consulting Group.
Brown holds an MBA from the Kellogg Graduate School of Management, a master's degree of science in engineering management from the McCormick School of Engineering and Applied Science at Northwestern University, and a bachelor of science degree in management from Georgia Tech.
Brown is an advisory board member for Cornell's Center for Hospitality Research (CHR), sits on the Board of Directors for the Travel Industry Association (TIA), and is a member of the World Travel and Tourism Council (WTTC). | 