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With almost twenty years’ experience in the financial services industry, Pat Provenzano knows about good customer service. "It’s customer focus," she describes. "It’s what makes up a winning branch office. You find it in the friendly greeting and warm welcome offered each and every customer coming into the branch. It’s listening to your customer to determine his or her specific need and then finding the right financial product or service to best meet that need. And it’s at the heart of the ‘can do’ attitude found in each member of the branch staff. There is no question that making customers feel important and productive with their finances contributes to repeat business and builds long-term relationships."
Pat is pleased to have joined Park View Federal as branch manager of the Solon office. "Solon is a wonderful community with a wealth of diversity! It’s a great place to call home and raise a family or run a business! As branch manager, I have the perfect opportunity to meet the residents of Solon and help them with their financial needs." Whether it’s helping people buy their dream home, save for their children’s college education and/or their own retirement, or helping someone establish a worry-free checking account, the Solon branch office plays an integral part in the success of its customers. "On behalf of my entire staff and Park View Federal Savings Bank, we would like to say thank you to our Solon customers who know where to find Better service from a better bank." | 