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As head of hotel operations for Millennium Partners, Pamela Malkani is the company’s key liaison and strategist working with its five-star hotel partners, The Ritz-Carlton Hotel Company and Four Seasons Hotels and Resorts. It’s a job that puts her at the front line of operations and asset management for Millennium, which has recently established itself as a major developer of luxury hotels in the U.S. with a portfolio of six Ritz-Carlton and two Four Seasons properties in five cities.Ms. Malkani takes on her new role having recently overseen completion of The Four Seasons Hotel and Residences San Francisco, the company’s new 277-room hotel on Market Street that also features 142 luxury condominiums.Ms. Malkani, a senior lodging industry executive, joined Millennium is 1996 expressly to help the developer implement a hotel business strategy. One of her key areas of focus has been the successful introduction of The Phillips Club, the company’s extended-stay lodging and membership residence in Manhattan, which opened in 1997. Located directly across from Lincoln Center, the 180-room, 10-story Phillips Club has become New York’s premier residential club-hotel, a concept spearheaded by Ms. Malkani. The Phillips Club is comprised of two lodging alternatives one the extended-stay lodging catering to an A-list roster of performing artists, business and corporate guests, and frequent visitors to New York, the other a fractional ownership club, affording members the chance to own an amenity-rich New York City residence for pre-assigned stays throughout the year. The fractional ownership component was introduced in 2000. Ms. Malkani also helped direct development of a second extended-stay property, The Residential Suites at The Ritz-Carlton Hotel & Towers, which opened on Boston Common in the summer of 2000. This 63-suite offering is the first luxury extended-stay product in Boston. In addition to featuring top-tier furnishings and full modern kitchens, The Residential Suites offer guests full signing privileges at the adjacent Ritz-Carlton, Boston Common, including use of the 100,000 square-foot Sports Club/LA.The marketing of high-end business and resort lodgings is second nature to Ms. Malkani. Prior to Millennium, she spent five years as director of sales and marketing for the U.N. Plaza-Park Hyatt Hotel in Manhattan (1991-96). The 427-room hotel was a perennial award-winner during her tenure. From 1983-91 she worked at the 2200-room New York Hilton & Towers, rising from a Sales Trainee to the hotel’s Director of Marketing and member of the Executive Committee.A native of Bombay, India, Ms. Malkani, came to the U.S. in 1983, having previously served as Director of Sales & Marketing for the Fariyas Hotels & Resorts in Bombay, as well as catering sales manager for the renowned Taj Mahal Intercontinental in Bombay. She received a degree in hotel management and catering technology from the Institute of Hotel Management in Bombay in 1977. | 