|
Michelle M. Mueller is vice president of customer services mass markets for San Diego Gas & Electric (SDG&E) and Southern California Gas Co. (SoCalGas), Sempra Energy’s California regulated utilities. Sempra Energy is a San Diego-based Fortune 500 energy services holding company whose subsidiaries provide electricity, natural gas and value-added products and services.
SDG&E is a regulated public utility that provides service to 3.3 million consumers through 1.3 million electric meters and more than 800,000 natural gas meters in San Diego and southern Orange counties.
SoCalGas is the nation’s largest natural gas distribution utility, serving 19.5 million customers through 5.5 million natural gas meters.
Prior to her current position, Mueller was Director of Customer Service for SDG&E and SoCalGas, where she managed the commercial and industrial customer service department. In this role she led the creation and implementation of business customer service and outreach programs during the energy crisis. She was a key member of the team that designed the rolling blackout reduction program, new energy efficiency and demand response programs, and other projects to assist customers with effective energy management.
Prior to joining SDG&E in 1999, Mueller held customer service, marketing and administration leadership positions at QUALCOMM Wireless Systems, a global company developing interactive wireless technologies, and Torrey Communications, a telecommunications company. From 1990-1996, Mueller worked for The Titan Corporation, a company specializing in national security products. She has also held leadership positions at M/A-COM Linkabit and E.F. Hutton Life Insurance Company.
Additionally, Mueller has taught marketing at several California universities including the University of California at San Diego, San Diego State University and California State University, San Marcos. She has received the Public Relations Society of America Outstanding PR Professional Award, The YMCA Tribute to Women in Industry (TWIN) Award and others.
Mueller has an MBA in marketing from Syracuse University, a master’s degree in mass communications from Morehead State University and a bachelor’s degree in communications from Eastern Michigan University.
| 