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Matthew E. Oakes was named Chief Operating Officer of Direct Insite in August, 2006. Mr. Oakes previously served as the Company’s Executive Vice President of Client Services. He joined Direct Insite in 2002 as Director of Business Operations, Quality Assurance, Contracts and Administration. Mr. Oakes is experienced at running the day-to-day internal operations of an organization, and he applies this skill through both strong cost controls and a commitment to deliver quality customer service at Direct Insite.
As COO, Mr. Oakes is directly responsible for project and account management, customer support, and quality assurance. He also serves as in-house council for the Company, and implements day-to-day operation for administration, internal operations, and cost control management.
Prior to joining Direct Insite, Mr. Oakes was Operations Officer for Direct Media Networks, a New York based eCommerce and technology company. During his tenure, Mr. Oakes led a company-wide restructuring of all internal operations that led to improved cost efficiencies, enhanced product development delivery, and a dramatic turn-around in quality controls.
Previously, Mr. Oakes worked for Westinghouse Communities, Inc. As Managing Director of Operations, he oversaw construction of the Company’s Pelican Bay Community in Naples, Florida.
Mr. Oakes earned his JD/MBA from Nova Southeastern Universities Shephard Broad Law Center and the Huizenga Graduate School of Business. Mr. Oakes graduated with a Bachelors degree in Agricultural Economics from Cornell University. A former United States Marine, Mr. Oakes served with the Special Operations Group of the 3rd Marine Division and served as a Drill Instructor at Parris Island, South Carolina. | 