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Matt Capoccia has more than 20 years experience in corporate development, business development, direct and indirect sales, sales management, marketing, professional services and product management in the Wireless, eBusiness, Customer Relationship Management (CRM) and Call Center systems markets. Matt is responsible for KoolSpan's worldwide direct sales and channels programs, with his primary focus on driving KoolSpan's revenue and market share. Matt also has overall responsibility for customer satisfaction, from initial customer contact to timely product deployment and ongoing customer support. Prior to KoolSpan, Matt served as Senior Vice President of Global Sales and Services for Telispark Corporation (owned by Deloitte Consulting).
Matt also served as a member of Telispark's Executive Committee and as a Board Member. He was responsible for the introduction of PDA-based software application products that extended enterprise systems to mobile workers in the Automotive, Aerospace, Communications, Healthcare, Utilities and Public Sector markets. Prior to Telispark, Matt was Vice President, CRM Sales for Oracle Corporation, where he was responsible for the introduction of CRM products to the Communications, Financial Services, Healthcare, Utilities and Public Sector markets. In 1990, Matt joined Versatility, Inc., a provider of CRM solutions, where he held various positions of progressive responsibility. He served as Director of North American Sales, Vice President of Product and Portfolio Management and Vice President of OEM Alliances during his tenure with Versatility. His responsibilities included the creation, development and management of products, as well as the sales and marketing programs necessary to deliver the products in the worldwide CRM market. In 1998, Oracle Corporation acquired Versatility, where Matt assumed responsibility for CRM software sales. | 