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Mark Otway had a thirty year career with Accenture and was a key individual in building their $2bn+ outsourcing business first by building the business in the UK, then by bringing the expertise gained to continental Europe and lastly by taking a global role in the leadership of the business. He was directly involved in a number of ground-breaking BPO arrangements including BP Exploration F&A, the London Stock Exchange, Seeboard, New Holland Logistics and BP/Mobil. He has extensive experience of consulting, outsourcing and shared services both commercially and operationally, gained with major public and private sector organisations.Mark is also a consultant to the Department of Health and an advisor to several commercial organisations. | 