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Mark Nelson is a member of the management team at West Monroe Partners, where he co-leads Technology and Outsourced Solutions service lines and provides project management quality assurance for many West Monroe Partners client engagements. Mark has more than 10 years of business and technology consulting experience across multiple industries and technical competencies.
Highlights
Mark is responsible for a wide range of consulting assignments with a focus on infrastructure solutions, outsourcing projects, and project management. He has proven capabilities to oversee multi-million dollar, multi-year, cross-discipline projects with a diverse team and is able to proactively identify and resolve issues, manage risk, and track budgets and costs to deliver client projects according to plan. Mark also performs technical quality assurance on all infrastructure strategies, roadmaps, designs, and implementation plans.
Mark's key skills include project management, turning business needs and requirements into a technology solution, infrastructure design, and project quality assurance. Through his experience implementing complex infrastructure technology solutions, Mark brings a unique blend of technical, process, and project management skills to develop technology solutions that meet business needs and ensure projects are completed on-time and on-budget.
As a co-lead in launching West Monroe Partners' Outsourced solutions, Mark is involved in sales, setup, and ongoing support for all outsourcing clients. This team provides infrastructure support (network, servers, printers, desktops, etc.) and website hosting and maintenance for basic websites to complex transaction applications. Mark and his team focus on proactive maintenance to minimize downtime and major outages and provide clients with a roadmap that can improve their technology to meet business needs. In this capacity, Mark leads a highly skilled team of website developers and infrastructure engineers that supports approximately 25 clients.
Over the course of his career, Mark has worked with clients of all sizes and in a wide range of industries, including trading, financial services, professional services, manufacturing, insurance, non-profit, high tech, real estate, and venture capital. Some of Mark's clients have included: R.J. O'Brien, Underwriters Laboratories, Equity Residential, Motorola, JMB Realty, Caxton-Iseman, Near North National Title, and Hostway
Before joining West Monroe Partners, Mark worked at two global professional services firms as a senior consultant and manager. He spent six years with Arthur Andersen and two years with BearingPoint--in both cases as a manager within their infrastructure service lines--leading some of those organizations' largest and most complex engagements.
Mark received his Bachelor of Science in Business with a concentration in Computer Information Systems from Indiana University, Bloomington. Mark has also earned industry certifications from Microsoft and IBM (Lotus). | 