|
1997: Founded Creative Good
1999: Launched Good Experience newsletter (and blog)
2002: Founded media company Good Experience, Inc.
2002: Published Managing Incoming E-mail
2003: Launched ThisIsBroken.com and addyourown
2003, '04, '05, '06: Published annual Uncle Mark gift guides
2004: Launched Good Experience job posts
2005: Launched Good Experience Games (fun games online)
2005: Launched Goovite (easy online invites)
2005: Launched Gootodo (bit-literate todo list)
2006: Launched Goovite Meeting Maker (easily schedule meetings online)
2003-2007: Hosted the Gel conference in 2003, 2004, 2005, 2006 (and later in '06 with euroGel), and 2007; preparing Gel 2008
2007: Published first book, Bit Literacy: Productivity in the Age of Information and E-mail Overload
Widely credited for popularizing "customer experience" online, Mark Hurst has worked since the birth of the Web to make Internet technology easier to use. In 2002, Hurst was named "one of the 1,000 most creative individuals in the U.S." in Richard Saul Wurman's book 1,000. InfoWorld magazine named Hurst Netrepreneur of the Year in 1999.
When Mark Hurst founded Creative Good in 1997, it was the world's first user experience consulting firm. He runs Creative Good with Phil Terry in New York City.
Mark Hurst is also the founder and host of the Gel conference (Good Experience Live), which was first held on May 2, 2003 in New York City. Gel 2007 will be held on Thursday and Friday, April 19-20, 2007 in New York City.
Hurst's Good Experience newsletter has tens of thousands of subscribers worldwide. (Sign up for free or read the blog.)
Bit Literacy, Hurst's 2007 book in managing information overload, has thousands of copies in print and has "changed the lives" of readers, according to their feedback. (See reader comments.)
Previously, Hurst was director of product development at Yoyodyne, an early Internet marketing firm founded by Seth Godin and later bought by Yahoo. Hurst began his Internet career as a graduate researcher at the MIT Media Lab. He holds bachelor's and master's degrees in computer science from MIT. | 