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Relocating the Bedford Heights office to a new location is an exciting opportunity for Mark Hansen and his staff. The branch staff is looking forward to having the opportunity to build new relationships while continuing to provide excellent customer service to their existing customers. Helping customers to achieve their financial and life goals is Mark's top priority in his role as manager of the Bedford branch. To make certain that his customers achieve their goals, Mark is working with his staff, training them both on the technical aspects of their jobs as well as on the interpersonal skills that make customers glad they chose Park View Federal as their bank! Mark began his banking career in 1989, and joined Park View Federal in the summer of 2001. He is an Ohio State graduate with a degree in accounting. With years of diverse experience behind him, Mark is skilled at determining and meeting customer needs. Mark's background gives him valuable insight into the qualities that are important to running a successful branch bank. At the top of this list are integrity and consistency: "Many of our customers and their families have grown up with Park View Federal," he notes. "Over the years, they have come to trust the bank. We win their loyalty every day by offering personal service and tailoring our products and services to their individual needs. This is a winning combination that keeps people coming back to our bank!" | 