Maggie oversees a wide range of responsibilities within Kaplan & Associates, Inc. (K&A). In her role as director of the firm's operations, Maggie is responsible for all day to day operational activities, including website and database technology; insurance and benefits administration; and all marketing activities. She oversees the firm's marketing strategy and manages K&A's relationship with its marketing firm.

Maggie previously worked for Marsh, Inc., the world's largest risk management consultant and insurance broker. As an Account Manager, she managed relationships with a number of notable institutions, including Berwind Group, PQ Corporation, Pep Boys, York International, Shared Medical Systems and Rhone-Poulenc Rorer (Aventis).

Maggie also served as Director of Corporate Relations for the Zoological Society of Philadelphia before joining K&A. She oversaw marketing and corporate sponsorships for the country's oldest zoo, raising nearly a million dollars during her tenure. Maggie holds an undergraduate degree in Sociology, with a minor in Business Administration, from Millsaps College in Jackson, Mississippi.