Ms. AL-Eidy oversees IT operations and performs system administration duties for SM and also provides recommendations for software and hardware updates for ongoing projects for the firm and our clients. She administers multiple systems and customized applications. Ms. Al-Eidy performs system analysis, system design, and system programming. She also performs network administration duties to support LAN and network elements of organization's users, and provides recommendations of state of the art computer hardware, software and software development tools. She evaluates or assists in feasibility studies to assess software tools and programming languages for their ability to support specific requirements and interfaces with other equipment or applications. She provides technical support and subject matter expertise to define and design, develop and deploy custom applications for clients. Ms. Al-Eidy holds a Master of Science in Information Systems Technology and a Bachelor of Business Administration with specialization in Information Systems Development (BBA/MSIST) from the George Washington University. She also holds Network Plus and Microsoft Certified Professional (MCP) certifications. She is currently pursuing her MBA degree from the American University.