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Lynne Dougherty is Senior Vice President, Owner Relations and Franchise for Starwood Hotels and Resorts Worldwide, Inc. Ms. Dougherty oversees the Owner Relations and the Franchise Operations organization to ensure strategic alignment with managed and franchise Owners in North America. She also leads the Franchise Service Delivery team, which includes Regional Operations staff, Pre-Opening Conversions and Services, to make sure franchise owners achieve maximum value for their investment. Working closely with the North America Leadership team, her team is focused on driving revenue, ensuring brand equity and maintaining strong owner relationships.
Ms. Dougherty joined Sheraton Corporation in 1978 as a corporate management trainee with an emphasis on Food & Beverage operations. From 1980 to 1991, she held hotel operations positions of increasing responsibility, eventually serving as general manager at several hotels. In 1991, she was named Area Managing Director for Sheraton's Mid-Atlantic and Mid-West region, overseeing 30 corporate-owned, managed and franchised Sheraton hotels. From 1992 to 1994, Ms. Dougherty served as Managing Director of the Sheraton Washington Hotel, Washington, D.C.'s largest convention hotel with 1,505 rooms. In 1994, she was appointed Vice President of Franchise Operations, overseeing Sheraton hotels and the launch of Four Points by Sheraton. Ms. Dougherty was appointed to her current position in August 2001.
Ms. Dougherty graduated from the University of New Hampshire. | 