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Luis Fernandes joined Kor Hotel Group in 2006 in the newly created position of Senior Vice President of Hotel Operations. With a base of operations in Playa del Carmen, Mexico, Fernandes oversees Kor properties in Mexico, the Caribbean, Florida and the East Coast.
Fernandes brings to Kor an extensive knowledge of the operation and management of international properties. Most recently, he was Chief Operating Officer of Santa Barbara-based Ty Warner Hotels and Resorts, where he oversaw all operational aspects of the company's portfolio of highly rated international resort hotels. His experience also includes posts at a number of Orient Express Hotels and Rosewood Hotels and Resorts properties around the world.
For nearly a decade, Fernandes held a series of management positions at Rosewood destinations, beginning at the renowned Hotel Al Khozama in Riyadh, Saudi Arabia. The multi-faceted and multi-cultural nature of the position prepared him for his next role as a member of the opening team for Rosewood's Dharmawangsa in Jakarta. In 2003, Rosewood appointed Fernandes Managing Director of Las Ventanas al Paraiso in Los Cabos, Mexico. Under his watch, the resort became known for pioneering amenities that are now industry standards, such as wireless access and digital music players, personal butler services and luxury auto partnerships.
Prior to joining Rosewood, Fernandes worked in a series of ascending positions at distinguished properties from South Africa to South America-including Orient Express Hotels' famous Mount Nelson Hotel in Cape Town, the stunning colonial hotel Polana in Mozambique, and at Rio de Janeiro's grande dame, the Copacabana Palace.
Fernandes leads with a philosophy based on the importance of relationships and developing staff to become self-acting managers. A dedicated professional and perfectionist by nature, he is a believer in persistently pushing service standards to the next level through a combination of unconventional strategies, creative thinking and technological innovation. He is fluent in English, Portuguese, Spanish and Dutch. | 