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Lowell Peters has dedicated his career to all facets of the Services industry. His career spans over forty years, primarily with Sears, Roebuck and Co., and Best Buy. Lowell currently provides consulting services to the Services Industry, specializing in the Retail Sector. His involvement in the Services Industry includes membership in the Association of Field Service Managers International (AFSMI). Lowell was Senior Vice President of Services at Best Buy. In that position he was responsible for all of the Installation and Services provided in support of the customer. He and his team developed a services organization to Support Best Buys needs, with a focus on future growth. Lowell was Vice President of Parts and Technical Support at Sears. Vendor relations, parts purchases, distribution and parts sales was a major part of the responsibilities. The management of the parts business was changed to a model of owning less inventory and moving needed inventory quickly to the technician or the customer. | 