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Louis Hawke is Managing Director of Retail Banking. The Retail Banking business covers the Australian Retail Branch network covering 488 branches and over 4,700 staff. He was previously General Manager NSW/ACT for Retail Banking which saw him responsible for the operation of the branch network in Sydney, ACT, Wollongong and Newcastle - comprising 144 branches and 1300 staff. Prior to joining ANZ, Louis was Managing Director of Avco Financial Services, responsible for the Australian and New Zealand operations covering consumer, insurance and commercial businesses with 1300 staff and 162 consumer and commercial branches. Louis has also held the position of General Manager Commercial Banking at Advance Bank. Louis holds a Bachelor of Economics (Hons) from the University of Western Australia, and an MBA from the Australian Graduate School of Management. | 