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As senior vice president of marketing and customer care for Cricket Linda K. Wokoun is responsible for developing and managing the Company’s marketing and communication initiatives as well as programs focused on the Cricket customer lifecycle from adoption to retention.
Wokoun who brings nearly 20 years of industry experience to the Company most recently served as president and chief executive officer of RiverStar Software a company providing web services development software which integrated business processes and enterprise systems for use in customer contact centers CRM HR outsourcing and other production functions. Prior to RiverStar Software Wokoun served as chief operating officer at iPCS a Sprint PCS affiliate where she was charged with business start-up and ongoing operations including recruiting the network team and building the network recruiting and developing the sales and marketing organization building and operating retail stores and developing a third-party distribution network. Wokoun has also held several leadership positions at Ameritech Cellular and CyberTel Cellular including vice president of marketing and vice president of wireless operations.
She holds an MBA in finance from the Kelley Graduate School of Business at Indiana University as well as a bachelor’s degree in economics from Indiana University. | 