Laurie A. Harbour-Felax Laurie Harbour-Felax is Managing Director of the Operational Strategy & Performance Improvement Group. She has 18 years of experience in benchmarking, operational assessments, performance enhancement and strategic planning. Ms. Harbour-Felax works closely with automotive and manufacturing companies and their suppliers on analyzing their strengths and weaknesses, identifying existing gaps and risks and developing a strategic transformation process to achieve sustainable improvements, ultimately mitigating risk and improving the health of organizations. Ms. Harbour-Felax focuses primarily on small and middle market suppliers. She assists companies with a proactive supplier development program that focuses on reducing risks among the supplier base. Ms. Harbour-Felax has lectured and presented on numerous topics, including supplier transformation, manufacturing and overall business operations improvement. She is regularly quoted in local and national publications as an experienced automotive and operational analyst. Prior to joining our firm, Ms. Harbour-Felax was founder and president of the Habour-Felax Group, a firm focused on assisting companies and their suppliers in the transformation of their operations to maintain manufacturing sustainability. Prior to that, she was Vice President and company officer at Harbour Consulting. Her principal responsibilities included business development, project oversight, strategic planning and internal administrative functions. She was involved in numerous consulting projects with global-automotive manufacturers, tier-one suppliers and the defense industry and provided analysis and counsel in operations improvement, product and process development, competitive research and benchmarking. Also, while there, Ms. Harbour-Felax was responsible for management of The Harbour Report, which included presentations to executives at global manufacturers, issue resolution, data analysis, verification and methodology training. She was also responsible for the report s strategic planning and future growth to other areas of the world. Over the course of a year, she toured over 30 automotive manufacturing operations worldwide. Ms. Harbour-Felax earned a BA from the University of Michigan-Dearborn. She is on the executive advisor board of the Automotive Women s Alliance (AWA) and is a member of Inforum and the Society of Automotive Analysts (SAA).