|
Laura is responsible for the leadership, vision, performance and stewardship of Merry Maids. She associates and franchise owners at every level to use their backgrounds and resources to build the company.Laura comes to Merry Maids from Cintas, where she served as vice president beginning in 2005 and joined the company as the regional business director in 2000. Laura knows what it means to work hard and respects those who do. She started her career more than 20 years ago as a courier for FedEx in Harrisburg, Penn. In less than two years, she earned a managerial role in York, Penn. Laura consistently moved up the ranks within FedEx, serving as operations manager, the senior manager, and finally she was managing director of operations for FedEx in Cincinnati, where she was responsible for 17 locations throughout Ohio, Indiana, Kentucky and West Virginia. While at FedEx, in 1996 and 1999, Laura received the Five Star Award for outstanding performance and contribution, an award given only to the top performing 5 percent of the company. Hendricks holds a liberal arts degree from Xavier University in Cincinnati. She is also certified as a Six Sigma Green Belt and has received her Total Quality Management certification. | 