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Ken Juster joined salesforce.com in January 2005 as executive vice president of law, policy, and corporate strategy. His duties include overseeing legal matters, corporate development, global public policy and strategy, human resources, risk management and security, internal audit, worldwide real estate and facilities, and procurement. He is a member of the Company's executive committee and reports directly to salesforce.com Chairman and CEO Marc Benioff.
Juster brings 25 years of experience in government, law, business, and international affairs to his position. Most recently, he served as U.S. Under Secretary of Commerce from 2001-2005, in charge of the Bureau of Industry and Security. In that capacity, Juster oversaw issues at the intersection of business and national security, including strategic trade controls, imports and foreign acquisitions that affect U.S. security, enforcement of antiboycott laws, and industry compliance with international arms control agreements. He also served as the U.S. Chair of the U.S.-India High Technology Cooperation Group, and was one of the key architects of the Next Steps in Strategic Partnership initiative between the United States and India. In addition, he was responsible for negotiating and signing the End-Use Visit Understanding between the United States and China that facilitated increased exports of U.S. high technology to China. Upon completion of his term at the Commerce Department, Juster received the Secretary of Commerce's William C. Redfield Award and Medal, the Commerce Department's highest honor.
Juster also served as the Counselor (Acting) of the U.S. Department of State from 1992-1993, and as the Deputy and Senior Adviser to Deputy Secretary of State Lawrence S. Eagleburger from 1989-1992. He was one of the key U.S. government officials involved in establishing and managing U.S. assistance programs to Central and Eastern Europe and the former Soviet Union. He also was actively involved in policy matters relating to China, Japan, Latin America, Israel, and the Persian Gulf. Upon completion of his tenure at the State Department, Juster received the Secretary of State's Distinguished Service Award and Medal, the State Department's highest honor.
From 1981-1989 and 1993-2001, Juster worked at the law firm of Arnold & Porter, where he became a senior partner and his practice involved international trade and transactions, regulatory matters, corporate counseling, and dispute resolution. Juster also served as a law clerk in 1980-1981 to Judge James L. Oakes of the U.S. Court of Appeals for the Second Circuit, and worked at the National Security Council in 1978.
Among the awards that Juster has received are the Vasco Núñez de Balboa en el Grado de Gran Cruz Decoration and Medal in 2004 from the President of Panama (for contributions to U.S.-Panama relations); the 2004 Blackwill Award from the U.S.-India Business Council (for contributions to U.S.-India relations); and the 2002 and 2004 Friendship Awards from the U.S.-Panama Business Council (for contributions to U.S.-Panama relations). Juster also has published extensively on international economic and legal issues, including Making Economic Policy: An Assessment of the National Economic Council (Brookings Institution, 1997) and "The Myth of Iraqgate" in Foreign Policy magazine (Spring 1994).
Juster holds a law degree from the Harvard Law School, a Master's degree in public policy from the John F. Kennedy School of Government at Harvard, and a Bachelor of Arts degree in government from Harvard College. He is a member of the Council on Foreign Relations, where he was a Visiting Fellow in 1993.
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