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A 20-year veteran in the Yellow Pages industry and senior publishing operations professional, Ken Teal brings to LocalTel a solid track record in having managed the yellow page operations for one of the largest U.S. directory publishers. Ken can be credited with effectively overseeing a directory production organization of over 500 employees, where he was responsible for the production of not only the yellow pages but also specialty products, white pages, Internet guides and community pages - from contract through implementation. He has also held other senior-level executive positions within the Yellow Pages industry focused on optimizing performance, including Director of Internet Operations, where he streamlined the efficiencies of website fulfillment for clients, and as Director of Product Quality, in which he directed efforts to reduce errors in customer Yellow Pages advertising, saving the company almost a million dollars. In these roles, he has directly managed large, cross-functional teams and has designed and implemented multi-state sales, workforce, and contingency planning operations. He received a BS in Economics from the University of Puget Sound. | 