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Ken led the Retail Banking Division for Houston’s largest independent bank, Southwest Bank of Texas. He was also responsible for enterprise-wide marketing and retail product management. Ken entered banking in 1986 when he joined Citibank as the company’s first Sales Development Manager. It was in that role that Ken began to closely study the subject of human potential, performance and motivation. In recent years Ken has become a highly-requested motivational speaker for subjects ranging from sales leadership and marketing effectiveness to performance management and delivering on the customer "experience." He is particularly passionate about helping kids maximize their personal potential. He sits on the board of trustees for the Houston Independent School District Foundation and on the Adult Advocacy Task force of HISD. Ken is a graduate of Indiana University, Bloomington, where he earned a double major in marketing and advertising. He now resides in Sugar Land, Texas with his wife and two children. | 