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Ken has over fifteen years experience in market research and business and technology strategy development, with the last eight years focused on the payments field. Ken is currently responsible for credit card and consumer related research programs at ESP. Ken has extensive experience in custom and syndicated research project design and management, research analysis, and technology assessment. Prior to joining ESP, Ken was a Research Director and Senior Analyst with Gartner, a business and technology research and advisory services firm, where he was responsible for credit card and electronic payments research. Ken has a B.A. degree from Edinboro University and an M.A. degree from San Diego State University | 